ADT® Authorized Dealer Serving Newburgh & Surrounding Areas
Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature modernizes the tradition of providing a neighbor a key to your house. It removes the requirement for actual keys or access codes and permits you to oversee who can access your Newburgh home and for what timeframe. Learn more about how you can implement it with your ADT home security system and Google Nest doorbell camera. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to feed your plants, retrieve your mail, or exercise your dog when you leave home. Typically, you would simply give them a house key. You now have a better option. Thanks to ADT's Trusted Neighbor Feature, you won’t have to fret over doors left unsecure or misplaced keys. 

What you need is an ADT security system, a Google Nest doorbell, a compatible smart lock, and the ADT+ app that brings it all together. Here’s how the service works: 

  1. You assign access to a trusted individual, like a neighbor or family member, through the ADT+ app.
  2. Next, you set permissions. You can assign neighbors timed access, letting them enter and exit during specific hours, or event-based admittance. For instance, if a box shows up, the system can unfasten the door to let your neighbor move it indoors once it verifies them.
  3. Once you’ve configured access, your Google Nest Doorbell with familiar face detection recognizes your neighbor when they proceed toward the door.
  4. Your ADT security system will pause the alarm and unlock the door when the approachee is verified as an authorized visitor.
  5. You are sent real-time alerts as your neighbor enters and exits. The app also offers a complete log. 
  6. After the trusted neighbor exits, your smart door lock secures automatically to protect your home.

You are able to grant access for anyone you would like, such as a service technician, animal sitter, or a friend who arrives when you’re not there. This service is also beneficial during urgent situations, particularly when you’re away. To illustrate, if a water sensor triggers, your system can grant event-driven access so someone can switch off the water supply. The user-friendly app makes configuring permissions easy. 

Enhance Your Newburgh Home’s Convenience And Security

ADT Trusted Neighbor is a perfect example of how ADT makes life easier and your Newburgh home more adaptable and secure. This feature isn’t merely for neighbors and friends, as you’ll enjoy the face recognition and auto-unlock functionality when you’re carrying children or deliveries. Once you're inside, the door automatically locks behind you.

Design Your ADT Home Security System In Newburgh With Advanced Tools

Experience tools like ADT Trusted Neighbor and Google Nest cameras with a new home security system in Newburgh from Secure24 Alarm Systems. A national ADT dealer, we’re thrilled to provide the latest technology from the leader in home security. Call (845) 208-9357 today to get started. Our knowledgeable team can answer any questions about the ADT+ app, Google Nest cameras, and how to make it all work seamlessly.