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Security Systems in Newburgh
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Newburgh?

An alarm system is designed to defend your property. But what occurs in the event your home security alarms go off in Newburgh? What are the right steps to take to help make sure you and your family are safe?

The most important first step is to remain calm. Know that your around-the-clock monitoring specialists are there for you. Then take the steps described below to be ready for any emergency.

Our Dedicated Representatives Are Focused On Your Safety

A security monitoring representative is alerted in an instant whenever your Newburgh home security alarms go off. Once a representative is alerted, they will call you as quickly as possible to figure out what caused the security system. Your system may activate for several different reasons, including:

  • Break-in

  • Fire

  • Flood

  • False alarm

In cases when your system was accidentally triggered—like not recalling that your sensors are armed when you open a window— an agent will call to ask if you need help. Give them your passcode, and they'll deactivate the alarm.

In a true emergency, your monitoring team member will send out first responders, including law enforcement, firefighters, and medical professionals, to your property. They can also function as the point of contact when you aren't at home. Your monitoring team also can inform authorities which security device was triggered, helping them prepare for what could be a hazardous environment. Your monitoring professional will remain on the phone with you to assist in keeping you calm and inform you what to do next.

Steps to Take if Your Alarm Goes Off In Newburgh

Waking up in the dead of night to your alarm blaring can be incredibly scary—particularly if you aren’t clear as to why it’s happening. The most important thing you can do is remain calm and proceed with the following:

  • Before anything else, get somewhere safe. Collect your family and pets as quickly as possible and relocate to a shielded space in the house or exit as quickly as possible. It's a natural response to want to face the situation by yourself, but this is not the best course of action. Alternatively, concentrate on trying to keep you and your family members protected and let the trained personnel deal with the crisis.

  • Secondly, utilize your mobile security application to keep connected with your monitoring staff. They'll dispatch responders who will be on their way to your home in a flash.

  • Finally, keep in constant communication with your monitoring team and emergency professionals. You can get connected, so representatives of each team are sharing information. Conversely, if you can't speak directly to authorities, you’re still able to obtain alerts by text message. Even if it’s only a false alarm, it's wise to keep adequately communicating to all parties so you will be ready should an actual problem occur.

Get Protection For All Types of Emergencies in Newburgh with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems ensures your family and your home are secured. With 24-hour monitoring, home automation, and a range of sensors, your home will remain the safe haven you intended it to be. Create the perfect home security plan by completing the form below or dial (845) 208-9357 to take the first step toward a secure property.